PART TIME - Hotel Night Auditor - MUST HAVE PREVIOUS HOTEL EXPERIENCE

Hyatt Hotels; Lyndhurst (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel chain is hiring a Night Auditor to ensure smooth operations during the night shift. This role involves processing transactions, managing guest check-ins and check-outs, and maintaining safety protocols. Ideal candidates will demonstrate enthusiasm, attention to detail, and a commitment to guest satisfaction. Join a supportive team that values your contributions and offers opportunities for growth.

Benefits

Medical, dental, and vision plans

Life insurance

401K

Tuition assistance

Discounted hotel room rates

Qualifications

• Works well within a group.
• Shows eagerness and interest.
• Capable of completing tasks with necessary details.

Responsibilities

• Processing credit card transactions and managing reservations.
• Performing check-in and check-out procedures.
• Maintaining lobby appearance and assisting with breakfast setup.

Skills

Team Player

Detail Oriented

Enthusiastic

Job description

We are hiring a Night Auditor!

We are looking for people who have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department operates 24/7, making each front desk role equally important. Front desk associates are key to the overall guest experience. As a night shift worker, you will often work without direct supervision, responsible for closing out the day’s business and checking in or out guests during non-traditional hours. Your proactive, responsive, and caring approach will make a significant difference. The night shift also ensures guest safety by monitoring for abnormal activity and weather issues that could threaten our guests' rest. If you enjoy working semi-independently, have a winning personality, and a high sense of responsibility, this role is perfect for you! We foster a great company culture at Concord Hospitality where everyone is valued and respected.

Role Responsibilities:

• Processing credit card transactions and other charges (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, managing reservations
• Verifying, balancing, and reviewing hotel room availability
• Performing check-in and check-out procedures
• Administering guest payment policies and checking for errors from the day shifts
• Preparing folios for departing guests in the morning
• Maintaining the lobby appearance and assisting with breakfast setup if needed
• Being familiar with all hotel emergency procedures

Benefits:

We offer competitive wages. Full-time associates are eligible for a comprehensive benefits package including medical, dental, and vision plans, life insurance, short and long-term disability options, 401K, tuition assistance, discounted hotel room rates, and opportunities for training, development, and career growth.

Why Concord?

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We aim to provide a supportive work environment and hire the best talent. At Concord, you are valued, and our Associate First policy reflects our commitment to your well-being. We engage our team with fun activities and show that we care about your development.

You take pride in your work, the hotel, and your employer to ensure we exceed guest expectations. If this describes you, we want to hear from you now!

If you're seeking a role where you can grow and be part of a fun team, this could be your opportunity. We are an EEO employer M/F/D/V and maintain a drug-free workplace.

Qualifications & Behaviors:

• Team Player: Works well within a group
• Enthusiastic: Shows eagerness and interest
• Detail Oriented: Capable of completing tasks with necessary details

Motivations:

• Flexibility: Motivated to perform well when able to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.