Part-Time Hospitality Service Technician - Guest Experience

Convene; Boston (MA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

PTO and birthday day off

Travel & entertainment discounts

Well-being resources

Retirement savings plan

Job summary

Convene Hospitality Group is seeking a Part-Time Hospitality Service Technician to support our Operations team. You will deliver attentive service, set up and replenish stations, and collaborate across Culinary, Production, and Technology teams to ensure flawless events.

Ideal candidates have at least 2 years of serving experience, strong communication and teamwork skills, and flexibility to work mornings through evenings.

Qualifications

• Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus.
• Strong communication, interpersonal, and organizational skills with the ability to multitask effectively.
• Highly motivated team player with leadership qualities and a commitment to service excellence.
• Food Hygiene/Food Handling and TIPS Certifications preferred.
• Flexible schedule with the ability to work varied or extended hours as needed.
• Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees.

Responsibilities

• Deliver world-class, anticipatory service to clients, guests, and members across all operations.
• Collaborate with Culinary, Production, and Technology teams to create seamless experiences.
• Set up, maintain, replenish, and break down Food & Beverage stations and rooms per SOPs.
• Maintain a clean, safe, and well-stocked work environment with emphasis on sanitation and presentation.
• Demonstrate knowledge of menus, recipes, and event details to support service delivery.
• Perform opening, mid-shift, and closing duties including cleaning and restocking.

Skills

Serving experience

Coffee experience

Food & beverage knowledge

Communication

Interpersonal skills

Team leadership

Job description

Convene Hospitality Group is seeking a Part-Time Hospitality Service Technician to support our Operations team. You will deliver attentive service, set up and replenish stations, and collaborate across Culinary, Production, and Technology teams to ensure flawless events.

Ideal candidates have at least 2 years of serving experience, strong communication and teamwork skills, and flexibility to work mornings through evenings.