Part-Time Home Improvement Customer Service Champion

Lowe's; Strongsville (OH); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Strongsville, OH to greet customers, help them find products, and support their home-improvement needs. The role involves assisting with merchandise location, stocking, and processing orders, with potential cross-training across departments.

The position emphasizes friendly service, basic math and computer use, and may be part-time with growth opportunities. Bilingual skills are a plus, with full store support and training provided.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology
• Reading, writing, and basic arithmetic
• Able to stand/sit for extended periods
• Able to lift 25 lbs unassisted or more with accommodation
• 6 months of retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, etc.)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by replenishing shelves and organizing displays
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare department merchandise based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Basic math

Computer skills

Tools

Smartphones

Tablets

POS systems

Job description

Lowe's is seeking a Customer Service Associate in Strongsville, OH to greet customers, help them find products, and support their home-improvement needs. The role involves assisting with merchandise location, stocking, and processing orders, with potential cross-training across departments.

The position emphasizes friendly service, basic math and computer use, and may be part-time with growth opportunities. Bilingual skills are a plus, with full store support and training provided.