Part-Time Historic Venue Experience Lead

Mollenhour Gross, LLC; Knoxville (TN); On-site; USD 28,000 - 34,000; Part time

Job summary

Knollwood, a historic home in Knoxville, seeks an experienced on-site host to ensure world-class hospitality for private groups and events. You will greet guests, guide them through the space, and manage event setup, execution, and breakdown with attention to detail.

The role involves coordinating bookings, communicating with organizers, and overseeing a small part-time team for evening and weekend events. Office presence is expected onsite.

Qualifications

• 7+ years in a customer-facing role in events or hospitality.
• Proven ability to juggle multiple bookings and details with strong judgment.
• Comfortable using a variety of apps, AV gear, and access systems.

Responsibilities

• Serve as a gracious on-site host—greet guests, orient them to the space, and anticipate needs.
• Lead planning and day-of execution of events, including setup and breakdown of furniture.
• Maintain ambiance and historic character, flag maintenance or vendor needs as they arise.
• Manage the full booking process— inquiries, scheduling, agreements, and fees—using systems.
• Communicate warmly with organizers before and after events, with discretion and judgment.
• Build and oversee a small part-time staff to cover evenings and weekends; not required at every event.

Skills

Customer-facing

Event coordination

Communication skills

Staff management

Tech-savvy

Tools

Booking systems

AV equipment

Remote access systems

Job description

Knollwood, a historic home in Knoxville, seeks an experienced on-site host to ensure world-class hospitality for private groups and events. You will greet guests, guide them through the space, and manage event setup, execution, and breakdown with attention to detail.

The role involves coordinating bookings, communicating with organizers, and overseeing a small part-time team for evening and weekend events. Office presence is expected onsite.