Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; Rockledge (FL); Hybrid; USD 25,000 - 35,000; Part time

Job summary

A leading company is seeking a Part Time Head Cashier to provide exceptional customer service, assist with transactions, and maintain a clean and safe store environment. Ideal candidates will have retail experience and strong communication skills.

Qualifications

• 1-2 years of retail cashier experience.
• Less than 1 year of experience with computers and retail technology.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Process sales, returns, and refunds using a cash register.
• Maintain cleanliness and organization per standards.

Skills

Customer Service

Communication

Retail Technology

Education

High school diploma or equivalent

Job description

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Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Proactively approach and interact with customers to recommend products and services.
• Greet, assist, and engage with customers at multiple registers simultaneously.
• Move throughout the checkout area performing standing, walking, reaching, bending, lifting, and moving products to complete transactions accurately.
• Thank customers and invite them back to Lowe's.

Customer Service

• Provide excellent customer service following Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, and loading merchandise.
• Respond promptly to customer questions and guide them through projects when needed.
• Show sincere appreciation to customers.
• Communicate product, warranty, and feature information effectively.
• Train and coach associates in departmental duties and sales opportunities.
• Process sales, returns, and refunds using a cash register.
• Handle monetary transactions accurately and support front-end team.
• Remove security tags, verify products, and bag merchandise.
• Answer and direct phone calls.
• Open additional registers when needed to ensure efficient checkout.
• Assist with line vesting to improve checkout speed.

In-stock

• Prepare the register area at shift start and end, ensuring equipment functionality and stock.
• Inspect returned merchandise for damages.
• Manage customer orders, verify receipts, and handle loading tickets.
• Review and process online orders and returns.
• Verify prices and look up product information for price matching.
• Record store-use items.

Clean and Safe Stores

• Monitor cash levels and security bags.
• Control store entrances/exits and assist with security alarms.
• Detect and report shoplifting and security risks.
• Maintain cleanliness and organization per standards.
• Ensure a safe working environment, conducting safety reviews and hazard identification.
• Operate store equipment as required by role.

General

• Perform other duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computers and retail technology.
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodation.

Preferences:

• High school diploma or equivalent.
• Experience in product sales, customer needs assessment, and explaining warranties and features.
• Experience as a head cashier and in Lowe's store departments.
• Supervisory experience including delegation and coaching.
• Experience in shoplifting detection.

Lowe’s is an equal opportunity employer. Benefits information available at https://talent.lowes.com/us/en/benefits.