Part-Time Gym Front Desk Associate — Member Experience

Club4 Fitness; Lubbock (TX); On-site; USD 14,000 - 17,000; Part time

Job summary

CLUB4Fitness in Lubbock, TX is seeking a Part Time Front Desk Associate to provide superior customer service to current members and prospects seeking to join. The role includes greeting guests, answering phones, checking members in, guiding tours, and assisting with sign-ups.

The position emphasizes a positive attitude, reliability, and strong communication skills, with responsibilities extending to maintaining the club’s cleanliness and assisting management as needed.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is an absolute must.
• Exceptional customer service skills; able to interact positively with members and co-workers.

Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the PEAK/ABC IGNITE purchasing system.
• Assist with new membership sign-ups.
• Take prospective members on tours of the Club facility.
• Update member account information as needed.

Skills

Customer service

Basic computer proficiency

Fitness passion

Punctuality

Professional communication

Empathy and problem-solving

Diplomacy and professionalism

Education

High School diploma/GED

CPR/AED certification

Tools

PEAK/ABC IGNITE system

Job description

CLUB4Fitness in Lubbock, TX is seeking a Part Time Front Desk Associate to provide superior customer service to current members and prospects seeking to join. The role includes greeting guests, answering phones, checking members in, guiding tours, and assisting with sign-ups.

The position emphasizes a positive attitude, reliability, and strong communication skills, with responsibilities extending to maintaining the club’s cleanliness and assisting management as needed.