Part Time Gun Customer Service

Scheels; Saint Cloud (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

St. Cloud Scheels is seeking a customer-focused cashier/associate to process transactions, assist with firearm background checks, and maintain a clean, efficient workspace in a fast-paced retail setting.

The ideal candidate provides excellent service, handles money accurately, and communicates clearly with customers and team members. Opportunities for growth and comprehensive product training are available.

Qualifications

• High school diploma or GED required.
• 1-3 months cashiering experience preferred.
• Excellent customer service and communication skills.
• Ability to perform basic math and handle money accurately.
• Must be able to pass firearm background checks and related paperwork.

Responsibilities

• Process customer transactions at registers accurately and efficiently.
• Handle payments by cash, check, or credit and provide correct change.
• Record daily cash register activity and balance drawers.
• Maintain neat work area and comply with safety procedures.
• Assist with firearm background checks and related paperwork (Form 4473).
• Help with gun room housekeeping and movement of gun boxes.
• Read, write, and follow simple instructions; demonstrate teamwork.
• Promote Scheels Visa Rewards and explain benefits.
• Respond to customer questions with friendly, professional demeanor.

Skills

Customer service

Attention to detail

Multitasking

Communication skills

Team mentality

Teach-ability

Problem solving

Reading/writing comprehension

Numerical ability

Education

High school diploma or GED

1-3 months cashiering experience

Tools

Microsoft Word

Publisher

Excel

Google Docs

Job description

St. Cloud Scheels
30 N Waite Ave STE 94
St. Cloud, MN 56301, USA

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities:

Accurately and efficiently process customer transactions through registers to itemize and total customer purchases

Collects payment in form of cash, check or credit from customers and able to provide accurate change when needed, and the transaction receipt

Record daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift

Maintain orderly appearance of personal work space and surrounding areas

Assist in entering & processing NICS firearm background checks

Assist with gun room housekeeping

Ability to carry multiple gun boxes up & down stairs

Walking multiple customers across the catwalk to the escalators

Ability to read, write and comprehend simple instructions, short correspondence and memos

Demonstratemultitasking, organization, attention to detail and problem solving skills

Experience in Microsoft Office programs such as Word, Publisher, Excel and Google Docs

Ability to calculate figuresand amounts such as discounts, interest, commissions, proportions and percentages

Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Excellent written and verbal communication skills

Ability to complete basic mathematical equations

Ability to deal with problems involving several concrete variables in standardized situations.

Assist with all other duties as assigned

Ensure all paperwork for firearm salesincludingbut not limited to form 4473, licensing, and background checks are completed accurately and thoroughly

Requirements:

Customer Service

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school diploma or general education degree (GED); and/or 1-3 months of cashiering experience.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.