Gun Customer Service - Part-time

Scheels All Sports, Inc; Grand Forks (ND); On-site; USD 25,000 - 30,000; Full time

Job summary

Scheels All Sports, Inc in Grand Forks, North Dakota, is seeking a dedicated Cashier. This role requires processing customer transactions accurately and assisting with firearm background checks, ensuring a focus on customer service and a teamwork mentality.

The ideal candidate should have a high school diploma and some cashiering experience, with a strong emphasis on organization, attention to detail, and the ability to adapt in a dynamic work environment. Scheels offers training and development opportunities to help you succeed.

Qualifications

• Experience in cashiering preferred.
• Genuine interest in helping customers and coworkers.
• Ability to adapt to changing work environments.

Responsibilities

• Process customer transactions accurately through registers.
• Assist with NICS firearm background checks.
• Maintain a clean and orderly workspace.

Skills

Customer Service

Organization

Attention to Detail

Problem Solving

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities

• Accurately and efficiently process customer transactions through registers to itemize and total customer purchases.
• Collect payment in form of cash, check or credit from customers and provide accurate change and receipts.
• Record daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift.
• Maintain orderly appearance of personal work space and surrounding areas.
• Assist in entering & processing NICS firearm background checks.
• Assist with gun room housekeeping.
• Carry multiple gun boxes up & down stairs.
• Walk multiple customers across the catwalk to the escalators.
• Read, write and comprehend simple instructions, short correspondence and memos.
• Demonstrate multitasking, organization, attention to detail and problem solving skills.
• Experience in Microsoft Office programs such as Word, Publisher, Excel and Google Docs.
• Calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
• Promote the Scheels Visa Rewards card and clearly explain all benefits.
• Have excellent written and verbal communication skills.
• Complete basic mathematical equations.
• Deal with problems involving several concrete variables in standardized situations.
• Assist with all other duties as assigned.
• Ensure all paperwork for firearm sales including form 4473, licensing, and background checks are completed accurately and thoroughly.

Requirements

• Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person, including eye contact, a smile and a genuine “Thank you”.
• Culture: Approach daily tasks, projects and follow-up communication with energy and a sense of urgency.
• Culture: Cultivate a deep desire to become a knowledge expert in the role with the ability to apply knowledge and experience with great impact.
• Culture: Show respect and appreciation for others and Scheels.
• Culture: Arrive to work and meetings 10 minutes early.
• Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback.
• Adaptability: Ability to adapt to a changing work environment.
• Basic Skills: Ability to apply concepts of basic math, grammar, punctuation, and spelling.
• Dress Code: Meets Scheels dress and grooming expectations to support a professional, clean, welcoming environment for customers, co-workers and business partners.
• Ownership: Demonstrate pride and ownership of their work while meeting expected deadlines.

Education & Experience

The ideal candidate will have a high school diploma or general education degree (GED); and/or 1-3 months of cashiering experience.

Physical Requirements/Lifting Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

SCHEELS is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.