Part-Time Guest Services: Lift Tickets & Retail

Middlebury College; Middlebury (VT); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Season pass for Snowbowl & Rikert

Dependent season passes

Buddy tickets

30% off in Retail Store

MiddCard Perks

Job summary

Middlebury College's Snowbowl Guest Services team seeks a friendly, customer-focused individual to join as a part-time, hourly position. You will assist guests with lift tickets, season passes, rentals, and the webstore, providing accurate information and a welcoming experience.

This role includes occasional night and weekend shifts with potential wage increases for returning ski seasons, outdoor/indoor duties, and a commitment to teamwork and safety.

Qualifications

• High school diploma or equivalent preferred.
• Customer service, hospitality, or ski industry experience is helpful but not required.
• Comfortable with computers, POS systems, and online purchasing platforms; strong interpersonal skills.

Responsibilities

• Provide friendly, professional customer service to Snowbowl guests.
• Sell and process daily lift tickets, season passes, rentals, and merchandise using POS systems.
• Guide guests through the webstore, assist with online purchases, and answer questions.

Skills

Customer service

Interpersonal communication

POS experience

Product knowledge learning

Cash handling accuracy

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Webstore knowledge

Computers

Job description

Middlebury College's Snowbowl Guest Services team seeks a friendly, customer-focused individual to join as a part-time, hourly position. You will assist guests with lift tickets, season passes, rentals, and the webstore, providing accurate information and a welcoming experience.

This role includes occasional night and weekend shifts with potential wage increases for returning ski seasons, outdoor/indoor duties, and a commitment to teamwork and safety.