Part Time Guest Services Associate - WorldMark Deer Harbor

Travel + Leisure Co.; Washington (Washington County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Sick leave

Job summary

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests, assist with registration, issue keys, and guide visitors through the resort and local attractions.

Part-time with potential for full-time hours during peak season, typical shifts 7a-3p or 3p-10p; starting pay $18.50 per hour. Benefits include medical, dental, vision, 401k, PTO, and more for associates working 30+ hours.

Qualifications

• Excellent communication skills with the ability to read, write, and understand English.

Responsibilities

• Greet guests warmly from registration to checkout.
• Guide guests through the registration process and provide information about the resort and area attractions.
• Collaborate with other departments to assist guests during their stay.
• Complete check-out procedures and verify charges/credits in guest folios.
• Respond to guest inquiries and concerns quickly and thoroughly.

Skills

Customer service

Cash handling

Multitasking

Attention to detail

English proficiency

Problem solving

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Part Time position with potential for fulltime hours during Peak Season

Typical shift coverage is Two days/week for 7a-3p (Sunday/Monday) with the flexibility to cover a 3rdday of 7a-3p or 3p-10p.

Starting Rate of Pay $18.50 Per Hour

How You’ll Shine:

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to assisting guests with their needs before and during their stay.

How You'll Make an Impact:

• Bring smiles to guests from around the world by providing warm welcomes.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Collaborate with other departments to assist guests with anything that they need throughout their stay.
• Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
• Respond to guest inquiries and concerns as quickly and completely as possible.

What You’ll Bring:

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write, and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law.

Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date.
• Sick leave in accordance with applicable laws and/or ordinances

Compensation

Generally starting at $18.50 - $18.50 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.