Part-Time Guest Experience Educator — Flexible Hours

Lululemon Athletica Inc.; Aspen (CO); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail stores.

Educators engage with guests, share product education, and authentically reflect our community and culture. You will build strong connections with guests, understand their needs, and guide them through purchases and seamless omnichannel options, contributing to a luxury store environment and a collaborative team dynamic.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time
• Assess guests’ needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests
• Establish supportive and productive relationships with all team members
• Collaborate with team members to ensure optimal guest experience and support store operations

Skills

Guest experience

Inclusion & diversity

Integrity

Teamwork

Enthusiasm

Job description

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail stores.

Educators engage with guests, share product education, and authentically reflect our community and culture. You will build strong connections with guests, understand their needs, and guide them through purchases and seamless omnichannel options, contributing to a luxury store environment and a collaborative team dynamic.