Part-Time Guest Experience Receptionist

Luthermazda; Golden Valley (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Rudy Luther Toyota in Golden Valley, MN is seeking a friendly receptionist to be the face and voice of the dealership. You will warmly greet guests, answer calls, and guide them to the right staff, ensuring a smooth visit.

Schedule includes evenings and Saturdays. Previous customer service experience preferred. The role emphasizes hospitality, organization, and teamwork to deliver a world-class guest experience.

Qualifications

• Experience in customer service preferred.
• Friendly, outgoing demeanor with a caring attitude.
• Excellent verbal communication and active listening skills.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Welcome every guest with warmth, professionalism, and enthusiasm.
• Answer a multi-line phone system with confidence and exceptional etiquette.
• Direct calls and guests to the appropriate staff member.
• Check in Sales customers to create a smooth experience for guests and staff.
• Support administrative duties while maintaining an organized front desk.
• Represent the dealership by treating every guest with empathy.
• Work as a team to create a positive environment.

Skills

Customer service

Hospitality

Verbal communication

Active listening

Organization

Job description

The most important job in our dealership starts with "Hello."

At Rudy Luther Toyota, our receptionist is much more than someone who answers phones. This person creates the first impression for every customer who visits or calls our dealership. We are looking for someone who genuinely enjoys helping people and understands that a smile, a warm greeting, and a caring attitude can make all the difference.

If you have a passion for customer service and love making people feel welcome, we want to meet you!

Schedule:

Evenings and Saturdays.

What You’ll Do

• Welcome every guest with warmth, professionalism, and enthusiasm.
• Answer a multi-line phone system with confidence and exceptional phone etiquette.
• Answer customer questions and direct calls and guests to the appropriate staff member.
• Check in Sales customers accurately to create a smooth, seamless experience for both the guests and staff.
• Support administrative duties while maintaining an organized front desk.
• Represent Rudy Luther Toyota by treating every guest with empathy and understanding.
• Work as a team to create a positive environment.

We're Looking For Someone Who:

• Has exceptional customer service and hospitality skills.
• Is friendly, outgoing, and genuinely enjoys working with people.
• Has excellent verbal communication and active listening skills.
• Can stay organized and composed in a fast-paced environment.
• Is dependable, punctual, and takes pride in their work.
• At least one previous role in customer service is preferred but not required.
• Previous role answering phones is a plus.

Why Rudy Luther Toyota?

Our mission is simple: Deliver a World-Class Customer Experience.

Every guest deserves to feel welcomed, appreciated, and valued from the moment they contact us. As our receptionist, you’ll be the face and voice of our dealership and play a critical role in creating an experience our customers remember.