Part-Time Guest Experience Pro (Mystery Shopper Bonus)

56th and Broadway | Pret A Manger; New York (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Weekly Mystery Shopper bonus

Tips

Paid Time Off

Free breakfast and lunch when working

Health, Dental and Vision Benefits

401K retirement plan

Transit program

Pet Insurance

Job summary

Pret A Manger is hiring a Team Member for its New York shop. You’ll greet guests, prepare fresh food and drinks, and contribute to a fast-paced, friendly environment on the shop floor and in the kitchen.

Role emphasizes guest service, teamwork and reliability, with a pay rate of $17.00 per hour plus a Mystery Shopper Bonus and tips. Benefits include health/vision/dental and opportunity for growth within a global brand.

Qualifications

• Team-oriented approach that supports the restaurant’s success.
• Excellent communication skills, both verbal and written.
• Desire to create exceptional guest experiences.
• Reliability and punctuality.

Responsibilities

• Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily.
• Keep retail displays restocked with hot and cold food; ensure a full, appealing presentation.
• Cook and prepare hot food items following Pret recipes and standards.
• Make all Barista Prepared Drinks to Pret standards and serve within 60 seconds.
• Keep shelves restocked and picture perfect throughout the day.
• Check and record food temperatures to keep everything safe.
• Learn and practice latte art to delight our guests.
• Greet guests warmly, take orders, and answer questions about our menu.
• Make guests feel special with great service and attention to detail.
• Follow all food safety and health & safety rules at all times.
• Keep workspace clean as you go and complete required safety training.
• Tell your Manager right away if you see any safety concerns.
• Wear the correct uniform and stay well-presented during shifts.
• Set up equipment at the start of your shift and maintain it daily.
• Complete temperature checks and equipment tests.

Skills

Teamwork

Customer service

Communication

Reliability

Job description

Pret A Manger is hiring a Team Member for its New York shop. You’ll greet guests, prepare fresh food and drinks, and contribute to a fast-paced, friendly environment on the shop floor and in the kitchen.

Role emphasizes guest service, teamwork and reliability, with a pay rate of $17.00 per hour plus a Mystery Shopper Bonus and tips. Benefits include health/vision/dental and opportunity for growth within a global brand.