Part-Time Guest Experience Educator

Lululemon Athletica; Knoxville (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon Athletica in Knoxville, TN is seeking an Educator to deliver world-class guest service, share top-quality product education, and authentically speak about our community and culture on the floor.

The Educator will engage guests, guide purchases, support omnichannel programs, and help maintain a luxury store environment while upholding our values of inclusion, teamwork, and enthusiasm.

Qualifications

• Creates/supports an inclusive environment that values/celebrates differences
• Behaves in an honest, fair, and ethical manner
• Enjoys working and connecting with, understanding, and helping guests
• Accepts responsibility/accountability for actions; is dependable
• Is aware of how words or actions may be perceived by or affect others
• Works productively with others to achieve goals; seeks diverse perspectives
• Is enthusiastic about one’s own work; looks for ways to make work fun and engaging

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Athletica in Knoxville, TN is seeking an Educator to deliver world-class guest service, share top-quality product education, and authentically speak about our community and culture on the floor.

The Educator will engage guests, guide purchases, support omnichannel programs, and help maintain a luxury store environment while upholding our values of inclusion, teamwork, and enthusiasm.