Part-Time Guest Experience Educator

Lululemon Athletica; Buffalo (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Job summary

lululemon in Buffalo, NY is seeking an Educator to deliver world-class guest service and product knowledge in our retail store. You will engage with guests, share top-quality product education, and authentically communicate our community-focused culture.

You will help create an inclusive, energetic shopping environment, assist with merchandising, and support store operations while upholding safety and company standards. This role emphasizes teamwork and guest connection.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon in Buffalo, NY is seeking an Educator to deliver world-class guest service and product knowledge in our retail store. You will engage with guests, share top-quality product education, and authentically communicate our community-focused culture.

You will help create an inclusive, energetic shopping environment, assist with merchandising, and support store operations while upholding safety and company standards. This role emphasizes teamwork and guest connection.