Part-Time Guest Experience Associate

Dollar Tree, Inc.; Havre de Grace (MD); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate at our Havre de Grace, MD location to deliver a great shopping experience. You will assist customers, handle transactions, restock, and help keep the store clean and welcoming.

Ideal candidates have a high school diploma or equivalent, retail or service experience, and the ability to lift 30–50 lbs. Strong communication and problem-solving skills are essential to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including bathrooms, floors, trash, and overall presentation.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

Cash register operations

Job description

Dollar Tree is seeking a Customer Service Associate at our Havre de Grace, MD location to deliver a great shopping experience. You will assist customers, handle transactions, restock, and help keep the store clean and welcoming.

Ideal candidates have a high school diploma or equivalent, retail or service experience, and the ability to lift 30–50 lbs. Strong communication and problem-solving skills are essential to thrive in a fast-paced environment.