Part-Time Game Experience Lead

Activate Games; BLOOMINGTON (MN); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Competitive wage with incremental pay

401(k)

Employee assistance program (EAP)

Growth opportunities

Ongoing learning and training

Free game play and employee discounts

Fun and dynamic work environment

Casual dress code

On-site parking

Résumé du poste

Activate Games in Bloomington (Mall of America) is seeking a part-time Game Facilitator to guide players through check-in, support gameplay, and keep the store running smoothly. You will deliver a world-class experience in a high-energy setting.

The role is perfect for confident, social individuals who enjoy facilitating fun, tackling technical challenges, and improving the customer experience. Shifts may start as early as 8 am and run until 1 am.

Qualifications

• 1 year of customer service experience is considered an asset.
• Must be flexible and available to work evenings, weekends, and holidays.
• Strong communication skills, multi-tasking, and time management skills.
• Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd.

Responsabilités

• Game Facilitation: be professional, provide great experiences, brief groups, observe gameplay, assist customers.
• Check-In Facilitation: greet customers, verify appointments, handle transactions, issue receipts & wristbands.
• Facility Maintenance: clean facility, inventory checks, reset wristbands, maintain lockers and lounge, report malfunctions.
• Working Environment: lift up to 50 lbs, stand for long periods, wear PPE, adapt to shifts from 8 am to 1 am.

Connaissances

Customer service

Communication

People skills

Flexible schedule

Description du poste

Activate Games in Bloomington (Mall of America) is seeking a part-time Game Facilitator to guide players through check-in, support gameplay, and keep the store running smoothly. You will deliver a world-class experience in a high-energy setting.

The role is perfect for confident, social individuals who enjoy facilitating fun, tackling technical challenges, and improving the customer experience. Shifts may start as early as 8 am and run until 1 am.