Part-time Front Office Assistant - Wilmerding, Greensburg, Latrobe, and Monroeville, PA

Crossroads; Wilmerding (Allegheny County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider is seeking a Part-time Front Office Assistant to deliver exceptional customer service and support daily operations in Wilmerding and surrounding areas. The role involves patient check-in, payment processing, and maintaining financial records, contributing to a high-quality patient experience. Ideal candidates will have a high school diploma and customer service experience, with a passion for making a difference in patients' lives.

Benefits

Mileage reimbursement

Excellent training

Community event participation

Qualifications

• Customer service experience in a fast-paced environment preferred.
• Healthcare, addiction medicine, or office administration experience preferred.

Responsibilities

• Provide excellent customer service, including patient check-in and payment processing.
• Maintain financial records and reports.
• Coordinate with medical staff for patient intakes.

Skills

Customer service

Professional attitude

Education

High School Diploma or GED

Job description

Part-time Front Office Assistant - Wilmerding, Greensburg, Latrobe, and Monroeville, PA

Join to apply for the Part-time Front Office Assistant - Wilmerding, Greensburg, Latrobe, and Monroeville, PA role at Crossroads.

Crossroads Treatment Centers is an equal opportunity employer committed to diversity and inclusion. Since 2005, we have led in treating patients with opioid use disorder, providing accessible, evidence-based medication-assisted treatment (MAT). Our outpatient clinics across several states serve over 26,500 patients, focusing on long-term recovery and overdose prevention.

Day in the Life of a Front Office Assistant

• Provide excellent customer service, including patient check-in, payment processing, and daily operations support.
• Maintain a friendly, professional attitude to offer a high-quality patient experience.
• Guide new patients through their intake process.
• Collect urine and saliva samples for drug screening as needed.
• Maintain financial records and reports.
• Coordinate with medical staff for patient intakes.
• Provide clerical and logistical support.
• Manage patient accounts and financial responsibilities.

Education and Experience Requirements

• High School Diploma or GED required.
• Customer service experience in a fast-paced environment preferred.
• Healthcare, addiction medicine, or office administration experience preferred.
• Lived addiction experience is a plus.

Hours, Schedule, and Travel

Flexibility to support weekends and evenings, averaging 20-29 hours per week. Main locations include Wilmerding, Greensburg, Monroeville, and Latrobe, PA.

Position Benefits

• Make a daily impact on many lives.
• Receive excellent training, especially if new to the field.
• Mileage reimbursement (if applicable), matching IRS rates.
• Participate in community events promoting belonging and education.
• Opportunity to save lives daily.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Medical Practices