Part-time Front Office Assistant - Wilmerding, Greensburg, Latrobe, and Monroeville, PA

Crossroads Treatment Centers; Monroeville (Allegheny County); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading healthcare provider is seeking a Part-time Front Office Assistant to support operations in various locations. The role involves excellent customer service, patient intake, and clerical support. Ideal candidates will have a High School Diploma and customer service experience, particularly in healthcare settings. Join a dedicated team making a daily impact on lives through compassionate care.

Benefits

Mileage reimbursement

Community events promoting belonging

Excellent training for newcomers

Qualifications

• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.

Responsibilities

• Provide excellent customer service and check in patients.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.

Skills

Customer Service

Clerical Support

Education

High School Diploma or GED

Job description

Part-time Front Office Assistant - Wilmerding, Greensburg, Latrobe, and Monroeville, PA

Apply remote type: In-Center locations

• Wilmerding, PA
• Greensburg, PA
• Monroeville, PA
• Latrobe, PA

Time type: Part time

Posted on: Posted Yesterday

Job requisition id: R-103604

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Day in the Life of a Front Office Assistant

• Responsible for providing excellent customer service, checking in patients, receiving payments, and assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
• Guide new patients through their intake process to provide an exceptional experience.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff for patient intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Education and Experience Requirements

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived addiction experience is a plus.

Hours, Schedule, and Travel (if applicable)

Support on weekends and evenings, averaging 20-29 hours per week. Main locations include Wilmerding, Greensburg, Monroeville, and Latrobe, PA.

Position Benefits

• Have a daily impact on many lives.
• Excellent training for those new to this field.
• Mileage reimbursement (if applicable), matching IRS rate.
• Community events promoting belonging and education, including cookouts, fairs, parades, school outreach, and holiday events.
• Opportunity to save lives every day!

About Us

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Story

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Our clinics are in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Our Mission Is Focused:

We exist to improve health equity to create superior outcomes.

Our Vision Is Clear:

To provide the most convenient, comprehensive, high-quality care through specialty medical homes.

Our Culture Is Inspiring:

We treat others as we wish to be treated—with respect and empathy. Our INSPIRE culture influences how we serve patients, communities, and each other daily.