Part Time Front Office Assistant - Philadelphia (Kensington), PA - Weekends Only

Crossroads Treatment Centers; Philadelphia (Philadelphia County); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Front Office Assistant to enhance patient experiences in a fast-paced healthcare environment. In this pivotal role, you will be the welcoming face for patients, guiding them through the intake process while ensuring smooth daily operations. Your contributions will directly impact the lives of individuals seeking recovery from addiction, making this position not only rewarding but vital. Join a team that values diversity and offers excellent training, while providing you with the opportunity to make a real difference in your community.

Benefits

Daily impact on lives

Excellent training for newcomers

Mileage reimbursement

Community events for belonging and education

Qualifications

• High School Diploma or GED required.
• Customer service experience in a fast-paced environment preferred.

Responsibilities

• Provide excellent customer service checking in patients and receiving payments.
• Maintain daily financial records and coordinate with medical staff.

Skills

Customer Service

Clerical Support

Financial Record Keeping

Communication Skills

Education

High School Diploma or GED

Job description

Part Time Front Office Assistant - Philadelphia (Kensington) - Evenings and Weekends, PA

Apply remote type In-Center locations Philadelphia, PA time type Part time posted on Posted 17 Days Ago job requisition id R-103476

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery.

Day in the Life of a Front Office Assistant

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.

• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.

• Provide an exceptional experience by guiding new patients through their intake process.

• Collect urine and saliva samples for patient drug screens as needed.

• Maintains daily financial records and reports.

• Coordinates with medical and clinical staff to coordinate intakes.

• Provides clerical and logistical support.

• Oversees patient accounts and financial responsibilities.

Education and Experience requirements:

• At minimum, High School Diploma or GED required.

• Customer Service experience in a fast paced environment preferred.

• Experience in healthcare, addiction medicine, office administration preferred.

• Lived Addiction experience is a plus.

Hours, Schedule, and Travel (if applicable)

• Monday - 3:00 PM - 8:00 PM

• Tuesday - 3:00 PM - 8:00 PM

• Thursday - 3:00 PM- 8:00 PM

• Saturday - 7:00 AM - 3:00 PM

• Sunday - 7:00 AM - 12:00 PM

Position Benefits

• Have a daily impact on many lives.

• Excellent training if you are new to this field.

• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

• Community events that promote belonging and education.

• Opportunity to save lives every day!