Part-Time Front End Lead: Customer Service

Food Lion; Rockingham (NC); Hybrid; USD 15,000 - 21,000; Full time

Job summary

Food Lion in Rockingham, NC is seeking a front-end associate to deliver fast, friendly service and maintain store standards. You will greet customers, handle payments, bag groceries, and assist with To-Go orders as needed while following front-end procedures.

This role requires strong communication, reliability, and the ability to work in a fast-paced retail environment. Training will cover CBT courses and store procedures, with uniform and safety expectations clearly outlined.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, easy, friendly service and greet customers to create a positive shopping experience.
• Greet customers by name when possible and assist with bagging and checkout.
• Unload groceries from cart to belt and group items for efficient bagging.
• Scan orders, handle payments, and follow standard cash handling procedures.
• Maintain front-end area neat and report issues to supervisors as needed.
• Assist with Food Lion To-Go orders and drive-through pickup when applicable.
• Keep bags, receipt paper, and supplies stocked at each check lane.
• Support surge plans and step into cashier or front-end leadership when required.

Skills

Customer service

Communication

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

Cash register systems

Job description

Food Lion in Rockingham, NC is seeking a front-end associate to deliver fast, friendly service and maintain store standards. You will greet customers, handle payments, bag groceries, and assist with To-Go orders as needed while following front-end procedures.

This role requires strong communication, reliability, and the ability to work in a fast-paced retail environment. Training will cover CBT courses and store procedures, with uniform and safety expectations clearly outlined.