Part-Time Front End Leader - Customer Service & Cash Ops

Food Lion; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Wilmington, NC is seeking a Front End Associate to deliver fast, friendly service at the checkout and assist with store operations. You will greet customers, handle cash and keep the front end area tidy and efficient.

You will support the Customer Service Manager, follow standard front end practices, and participate in training to maintain high service standards. This role requires courtesy, accuracy, and teamwork.

Qualifications

• High school graduate or equivalent preferred.
• Strong communication and customer service skills.
• Willingness to learn multiple tasks and cashier systems.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements.
• Must meet physical requirements for the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Maintain knowledge of front end and office procedures including cash reports, deposits, and related services.
• Ensure front end area is neat and clean and operates efficiently.
• Report any register malfunctions and ensure MVP savings center KIOSK is operational.
• Perform duties as a sales associate or customer lead as needed to meet service standards.
• Adhere to all company policies and safety guidelines.

Skills

Effective communication

Customer service skills

Willingness to learn multiple tasks

Cashier/Service center familiarity

Minimum age requirement

Physical requirements

Education

High school diploma or equivalent

Job description

Food Lion in Wilmington, NC is seeking a Front End Associate to deliver fast, friendly service at the checkout and assist with store operations. You will greet customers, handle cash and keep the front end area tidy and efficient.

You will support the Customer Service Manager, follow standard front end practices, and participate in training to maintain high service standards. This role requires courtesy, accuracy, and teamwork.