Part-Time Front End Lead - Customer Service

Food Lion; Charlotte (NC); On-site; USD 30,000 - 35,000; Full time

Job summary

A grocery retail company in Charlotte is seeking a PT Customer Lead to provide excellent service and assist in store operations. Responsibilities include engaging customers, managing transactions, and maintaining a clean workspace. Must have strong communication skills and the ability to meet physical job demands. The position is ideal for those looking for entry-level opportunities in customer-facing roles.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use their name whenever possible.
• Scan customers' orders and handle payment transactions.
• Follow procedures for refunds and error corrections.
• Ensure the work station and front-end area are neat and clean.

Job description

A grocery retail company in Charlotte is seeking a PT Customer Lead to provide excellent service and assist in store operations. Responsibilities include engaging customers, managing transactions, and maintaining a clean workspace. Must have strong communication skills and the ability to meet physical job demands. The position is ideal for those looking for entry-level opportunities in customer-facing roles.