Part time Front Desk Team Member

Jim Montgomery Swim School, Inc.; Dallas (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee discounts

Training & development

Competitive salary

Referral bonuses

Job summary

Jim Montgomery Swim School, Inc. is seeking a Front Desk & Booking Coordinator in Dallas, Texas. This part-time role requires a reliable and professional individual who will greet families, manage bookings, and ensure a welcoming environment. Candidates must be 16+, possess customer service experience, and be comfortable interacting with both kids and adults. The position offers hands-on training, advancement opportunities, and a supportive team culture. Evening and weekend availability is necessary.

Qualifications

• Must be 16+ years old.
• Previous customer service experience required.
• Comfortable interacting with both kids and adults.
• Able to multitask in a fast-paced environment.
• Reliable and professional.

Responsibilities

• Greet families and create a welcoming, professional environment.
• Answer phones and respond to emails promptly.
• Manage scheduling, bookings, and account updates.
• Register new families and explain our programs clearly.
• Check students in and help classes run on time.
• Process payments accurately.
• Keep the front desk clean, organized, and efficient.
• Communicate effectively with instructors and team members.

Skills

Customer service skills

Organizational skills

Communication skills

Reliability

Multitasking

Job description

Benefits

• Employee discounts
• Training & development
• Competitive salary

Front Desk & Booking Coordinator – Jim Montgomery Swim School

Where showing up matters. Where what you do makes a difference.

Looking for more than just a “front desk job”?

At Jim Montgomery Swim School, we’re building a team of reliable, detail-oriented members who take ownership of the customer experience and show up ready to make an impact every single day.

Yes—this is a friendly, upbeat environment. But more importantly, this is a role where what you do matters.

You are the first impression. You set the tone. You keep everything running.

What Makes This Different

• We train you — you don’t need swim school experience
• We expect reliability — your team and families count on you
• We value effort — show up, stay focused, and you’ll grow here
• We are a team-first culture — no coasting, no excuses

What We’re Looking For (Read This Carefully)

We are NOT just hiring anyone.

We want team members who:

• Show up on time, every time
• Stay organized and handle multiple tasks at once
• Communicate clearly and professionally
• Take responsibility for their role
• Bring a positive, solution-focused attitude
• Take pride in doing things the right way

If you’re looking for something easy to “just get by,” this isn’t it.

Expectations

• Greet families and create a welcoming, professional environment
• Answer phones and respond to emails promptly
• Manage scheduling, bookings, and account updates
• Register new families and explain our programs clearly
• Check students in and help classes run on time
• Process payments accurately
• Keep the front desk clean, organized, and efficient
• Communicate effectively with instructors and team members

What You’ll Get

• Paid, hands‑on training
• Clear growth path within the company
• Consistent schedule
• Employee discounts + referral bonuses
• A supportive, team‑first environment

Schedule

Part‑time with consistent shifts:

• Weekday mornings and/or afternoons
• Evening availability required
• Weekend availability required

Requirements

• Must be 16+ years old
• Previous customer service experience required
• Comfortable interacting with both kids and adults
• Able to multitask in a fast‑paced environment
• Reliable and professional

JMSS Core Values

• Small steps lead to great accomplishments
• Excellence thrives in the details
• Everything with kindness

Final Word

We can teach you our systems. We can’t teach you to: show up, stay organized under pressure, take ownership of the experience. If you have those three things—you’ll thrive here.