Part-Time Front Desk Security Officer: Access Control & Visitor Services

Allied Universal; Northampton (MA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement Savings Plan

Perks Program

Job summary

Allied Universal is seeking a part-time Security Officer Reception Desk in Northampton, MA. You will welcome visitors, manage access, and support a professional, secure environment at a manufacturing/industrial site.

Join a team that values customer service, attention to detail, and reliability. You’ll use front-desk technology to assist employees and guests while maintaining safety and policy compliance in a fast-paced setting.

Qualifications

• Alarm panel experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Responsibilities

• Provide customer service to employees, visitors, delivery personnel, and/or contractors at a manufacturing and industrial location by following site-specific security-related procedures and front-desk policies.
• Manage visitor reception activities, including greeting guests, verifying identification and authorization, issuing visitor credentials, and directing individuals according to site requirements.
• Monitor access to the facility through the front desk, maintain visitor and contractor logs, and communicate access concerns to appropriate site contacts and/or Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and reporting requirements.
• Assist with incoming calls, deliveries, and general front-desk communications while maintaining awareness of activity in the reception area.

Skills

Customer service

Alarm panel

Access control

Tech literacy

Education

High school diploma or equivalent

Tools

Front desk software

Job description

Allied Universal is seeking a part-time Security Officer Reception Desk in Northampton, MA. You will welcome visitors, manage access, and support a professional, secure environment at a manufacturing/industrial site.

Join a team that values customer service, attention to detail, and reliability. You’ll use front-desk technology to assist employees and guests while maintaining safety and policy compliance in a fast-paced setting.