Part-Time Front Desk & Member Services Specialist

Boys & Girls Club of the Northern Plains, Inc.; Brookings (SD); On-site; USD 17,000 - 22,000; Part time

Job summary

Boys & Girls Club of the Northern Plains, Inc. in Brookings, SD is seeking a Front Desk Receptionist to maintain a welcoming entry for families, donors, and visitors. The role involves data entry, enforcing front desk policies, and providing a positive, safe environment in alignment with Club values.

The receptionist will handle greet visitors, manage pickups, process receipts, and support program communications while working part-time and reporting to the Membership Coordinator.

Qualifications

• High School Diploma or Equivalent is required.
• Customer service experience is preferred.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Greet and direct visitors and telephone callers in a friendly manner.
• Maintain a welcoming front desk environment that is clean, organized, and safe.
• Record monies received and ensure receipts balance daily.
• Update member data in the tracking software and paper files.
• Ensure authorized pickups are enforced and birthdays are acknowledged.

Skills

Customer service

Communication

Organizational skills

Multitasking

Friendly demeanor

Education

High School Diploma or Equivalent

Tools

Member tracking software

Job description

Boys & Girls Club of the Northern Plains, Inc. in Brookings, SD is seeking a Front Desk Receptionist to maintain a welcoming entry for families, donors, and visitors. The role involves data entry, enforcing front desk policies, and providing a positive, safe environment in alignment with Club values.

The receptionist will handle greet visitors, manage pickups, process receipts, and support program communications while working part-time and reporting to the Membership Coordinator.