Part-Time Front Desk Guest Experience Ambassador

Cambria Hotel Plano Frisco; Springfield (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) & Roth 401(k) with company matc

Growth Potential and Career Advacement

Hotel/Restaurant Travel Perks & "D

Earned wage access via DailyPay

Job summary

O’Reilly Hospitality Management, LLC is hiring a Guest Experience Ambassador for Homewood Suites Springfield, MO. You will greet guests, assist with check-in/out, answer questions, and help make every stay exceptional.

This role emphasizes hospitality, teamwork, and responsive service in a fast-paced environment. Compensation includes earned wage access via DailyPay and growth opportunities within OHM.

Qualifications

• High School diploma or GED preferred.
• Hospitality customer service experience preferred.
• Standing for long periods, light lifting up to 40 pounds.
• Indoor environment with minimal exposure to adverse conditions.

Responsibilities

• Warmly greet guests and assist with registration and room assignments.
• Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
• Manage room availability, guest accounts, and billing.
• Post charges, process payments, and make change.
• Make reservations and handle guest requests, including safekeeping of valuables.
• Communicate effectively with other departments.
• Follow hotel credit policies and ensure accurate cash handling.
• Support team members and take on additional responsibilities as needed.

Skills

Leadership

Communication

Organizational skills

Education

High School diploma or GED

Tools

PMS

Microsoft Office

Job description

O’Reilly Hospitality Management, LLC is hiring a Guest Experience Ambassador for Homewood Suites Springfield, MO. You will greet guests, assist with check-in/out, answer questions, and help make every stay exceptional.

This role emphasizes hospitality, teamwork, and responsive service in a fast-paced environment. Compensation includes earned wage access via DailyPay and growth opportunities within OHM.