Part-Time Front Desk & Customer Experience Specialist

Rydell Cars; Grand Forks, Northern (ND, KY); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Discounted services

Employee vehicle purchase program

Paid time off to volunteer

Job summary

Rydell Auto Center in Grand Forks, ND is seeking a Part Time Receptionist with excellent customer service to greet customers and direct them to the correct department. The role also supports basic office tasks to assist the Sales and Office teams.

Work schedule is 2–3 days per week with specific hours, and pay is $17 per hour. We value friendly, professional conduct and an ability to handle inquiries and coordinate with multiple departments.

Qualifications

• Experience with Microsoft Office suite.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests, needs and requests to management and sales personnel.
• Professional personal appearance.

Responsibilities

• Answer phones and direct customers to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently.

Skills

Microsoft Office

Job description

Rydell Auto Center in Grand Forks, ND is seeking a Part Time Receptionist with excellent customer service to greet customers and direct them to the correct department. The role also supports basic office tasks to assist the Sales and Office teams.

Work schedule is 2–3 days per week with specific hours, and pay is $17 per hour. We value friendly, professional conduct and an ability to handle inquiries and coordinate with multiple departments.