Part-Time Front Desk Coordinator – Funeral Home

Service Corporation International; Livonia (MI); On-site; USD 17,000 - 24,000; Part time

Job summary

Service Corporation International is seeking a part-time front desk receptionist at Harry J Will Funeral Homes in Livonia, MI. You will greet clients, direct visitors, answer and screen calls, and provide light office support.

Responsibilities include maintaining a respectful, quiet environment, handling mail and files, and coordinating with staff. Requires high school diploma and at least six months of office or reception experience. Weekend availability may be required.

Qualifications

• MS Office proficiency and professional communication required.
• Solid interpersonal skills and ability to handle confidential situations.
• Poise and diplomacy when interacting with families and staff.
• Ability to operate front-desk phone system and basic office equipment.
• Weekend availability may be required.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to the appropriate room.
• Answers routine questions about services, products, and directions.
• Notifies management of customer service and security issues as needed.
• Receives deceased belongings and follows chain of custody procedures.
• Handles incoming calls and routes them to appropriate staff.
• Maintains a comfortable environment and provides beverages for families.
• Maintains waiting area and files, including deeds and trust records.
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office Suite

Interpersonal skills

Clear speaking voice

Poise & diplomacy

Weekend availability

Education

High School Diploma or equivalent

Tools

Telephone equipment

Copier

Fax machine

Job description

Service Corporation International is seeking a part-time front desk receptionist at Harry J Will Funeral Homes in Livonia, MI. You will greet clients, direct visitors, answer and screen calls, and provide light office support.

Responsibilities include maintaining a respectful, quiet environment, handling mail and files, and coordinating with staff. Requires high school diploma and at least six months of office or reception experience. Weekend availability may be required.