Part-Time Front Desk Concierge: Elevate Member Experience

Atlanta Athletic Club; Johns Creek (GA); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Holiday pay

Job summary

Atlanta Athletic Club (AAC) is seeking a Front Desk Concierge to deliver outstanding member and guest service. The role requires a friendly demeanor, professional appearance, and excellent communication skills.

Availability to work Tuesdays through Sundays and holidays is required. Responsibilities include managing calls and inquiries, maintaining event information, and supporting the Events and Front Desk leadership teams.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or front desk experience is advantageous but not required.

Responsibilities

• Deliver exceptional, professional service to members and guests at the front desk.
• Handle calls, emails, and in-person inquiries accurately and professionally.
• Maintain knowledge of club events, hours of operation, and programming to provide timely information.
• Assist with event reservations, banquet orders, and signage as needed.

Skills

Customer service

Communication

Multi-tasking

Microsoft Office

Education

High school diploma

Tools

MS Excel

PowerPoint

Word

Job description

Atlanta Athletic Club (AAC) is seeking a Front Desk Concierge to deliver outstanding member and guest service. The role requires a friendly demeanor, professional appearance, and excellent communication skills.

Availability to work Tuesdays through Sundays and holidays is required. Responsibilities include managing calls and inquiries, maintaining event information, and supporting the Events and Front Desk leadership teams.