PART TIME - FRONT DESK ATTENDANT (PARKS & RECREATION)

City of San Marcos, CA; San Marcos (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Part-Time Parks and Recreation Front Desk Attendant to join their vibrant community center team. This role involves providing exceptional customer service, assisting the public with inquiries, and performing various administrative tasks. Ideal candidates will possess strong communication skills and a commitment to community engagement. Join a dynamic team that values diversity and community spirit, where your contributions will make a positive impact on local residents. If you are passionate about community service and enjoy a collaborative work environment, this opportunity is perfect for you.

Qualifications

• Experience in customer service and administrative support.
• Ability to operate office equipment and communicate effectively.

Responsibilities

• Provide front-line customer service and administrative support.
• Assist the public in person, by phone, and email.

Skills

Customer service

Receptionist techniques

Office equipment operation

Communication skills

Data entry

Education

High school diploma or equivalent

Tools

Computer software programs

Job description

The City of San Marcos is currently accepting qualified applications for the Part Time Parks and Recreation Front Desk Attendant position, welcomed as an addition to the San Marcos Community Center.

Hours Required (may be modified or adjusted due to needs of program & facility):

1. 14 - 20 hours per week
2. Required shifts: Monday (12:00–4:00 PM) and Friday (12:00–5:30 PM)
3. Additional shifts: 12:00–4:00 PM or 4:00–8:00 PM on Tuesday through Thursday; specific days and times will vary (three to five shifts total per week)

Part Time positions are limited to working no more than an average of 20 hours per week and no more than 999 hours per fiscal year. Specific hours are determined per department programmatic needs and budgetary approval.

In addition to the completed application, answers to the required supplemental questions are required for consideration.

The typical duties include providing front-line customer service and administrative support for the Parks and Recreation Department. Responsibilities include assisting the public in person, by phone, and email; answering questions about programs and services; processing registrations and payments; and performing related data entry and office tasks. The front desk attendant greets the public professionally and cheerfully, answers phones, registers participants, assists with special projects, and organizes tasks as needed.

Timeline:

• Applications due: 4:00 pm, Thursday, June 5, 2025
• Interviews: Tuesday, June 17, 2025

Qualified applicants will be contacted via email by Human Resources to schedule interviews.

Knowledge of: Customer service; receptionist and telephone techniques; correspondence; proofreading and editing; various office equipment; computer software programs.

Ability to: Operate office equipment; understand and follow oral and written instructions; communicate clearly both orally and in writing; handle tasks cooperatively; prioritize effectively; perform duties with composure; use good judgment; establish effective relationships with employees and the public; and appreciate community cultural diversity.

Education/Experience: High school diploma or equivalent, with experience or training providing the required knowledge and abilities.