Part Time Front Desk Associate (Weekend Swing Shift)

Actionlife; Dallas (TX); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Comprehensive health benefits

Employee discounts

Ongoing training

Opportunities for career growth

Job summary

Actionlife is seeking a customer service-oriented team member in Dallas, Texas. In this role, you will be responsible for delivering exceptional resident satisfaction, maintaining the appearance of the front desk and lobby, and providing concierge services.

Ideal candidates will have at least 6 months of customer service experience, a polished appearance, and a proactive approach to service. Our comprehensive benefits package includes health coverage, paid time off, and professional development opportunities.

Qualifications

• Must be at least 18 years of age and pass a pre-employment background check and drug screening.
• Minimum of 6 months of customer service experience preferred.
• Hospitality Management college students or recent graduates are highly desired.

Responsibilities

• Deliver exceptional customer service and ensure resident satisfaction.
• Maintain the appearance of the front desk area and lobby.
• Provide concierge services and answer incoming phone calls.

Skills

Customer service experience

Professional appearance and demeanor

Proactive customer service approach

Team player attitude

Education

High School Diploma or equivalent

Job description

Schedule for this role: Saturday-Sunday; 3:00 p.m. - 11:00 p.m.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

Qualifications

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent
• At least 6 months of customer service experience; hospitality, luxury retail, or fine dining experience is preferred
• Hospitality Management college students or recent graduates are highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Team Member Perks

• Comprehensive health benefits and paid time off package for qualifying employees
• Exclusive employee discounts through ADP Marketplace
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values driven company culture promoting team work and excellence

We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.