Front Desk Associate (Weekend Part-Time)- 2177 Third

Actionlife; San Francisco (CA); On-site; USD 31,684 - 34,440; Part time

Benefits offered by this job

Health benefits and PTO

Training and growth

Culture of excellence

Career advancement

Job summary

Action Property Management is seeking a part-time Front Desk Associate for our luxury HOA located at 2177 Third in San Francisco. Compensation ranges from $23.00 to $25.00 per hour, with a 16-hour weekend schedule (Saturday and Sunday, 10:00 AM–6:30 PM).

Responsibilities include delivering 5-star customer service, maintaining front desk areas, managing access, concierge tasks, daily reporting, and handling resident parcels and inquiries.

Qualifications

• 6+ months of customer service experience or hospitality background.
• Must be 18 years or older and clear background/drug check.
• Hospitality management students or recent graduates are preferred.

Responsibilities

• Represent the company and ensure resident satisfaction with 5-star service.
• Maintain front desk, lobby, and elevators appearance.
• Monitor lobby activity and access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct calls; receive and distribute parcels.
• Address resident and guest concerns.

Skills

Customer service

Hospitality experience

Professional appearance

Team player

Strong judgment

Proactive service

18+ years old

Education

Hospitality management student

Job description

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Position Details

Action Property Management is seeking a 16 hour part‑time Front Desk Associate to join our team at our luxury association, 2177 Third, located in San Francisco.

Compensation: $23.00–$25.00 per hour (Depending on Experience)

Schedule: Saturday & Sunday; 10:00 AM–6:30 PM

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5‑star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls; receive and distribute resident parcels
• Address resident and guest concerns and questions

Qualifications

• Demonstrate strong understanding of the association's governing documents
• Must be over 18 years of age and successfully pass a pre‑employment background check and drug screening
• At least 6 months of customer service experience; hospitality, luxury retail, or fine dining experience preferred
• Hospitality Management college students or recent graduates are highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions‑oriented
• Proactive customer service approach

Team Member Perks

• Comprehensive health benefits and paid time off package for qualifying employees
• On‑going hospitality and property management training
• Opportunities for career growth and advancement
• Values‑driven company culture promoting teamwork and excellence

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company‑observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Equal Employment Opportunity Statement

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.