Part-Time Front Desk Associate - Historic Inn

One Ocean Resort & Spa; Annapolis (MD); On-site; USD 22,000 - 24,000; Part time

Job summary

One Ocean Resort & Spa in Annapolis, MD is seeking a part-time Front Desk Assistant to greet guests, check them in/out, and assist with reservations and billing. You will handle charges, maintain system knowledge, and support a seamless guest experience.

The role requires strong guest service, teamwork, and the ability to work varied shifts including nights, weekends, and holidays. Knowledge of basic rates, discounts, and cancellation policies is essential.

Qualifications

• High attention to guest experience and courtesy.
• Ability to manage multiple tasks (check-in/out, charges, reservations).
• Comfort with cash handling and basic payments processing.

Responsibilities

• Greet guests and check them in/out promptly and professionally.
• Post charges accurately and efficiently for all transactions.
• Maintain working knowledge of the front office system and daily transactions.
• Handle cash, checks, and credit card information securely.
• Review reservations and block rooms per requests and availability.
• Know hotel rates, discounts, and cancellation procedures.

Skills

Guest service

Cash handling

Reservation system

Front desk

Team player

Tools

Front Office PMS

Job description

One Ocean Resort & Spa in Annapolis, MD is seeking a part-time Front Desk Assistant to greet guests, check them in/out, and assist with reservations and billing. You will handle charges, maintain system knowledge, and support a seamless guest experience.

The role requires strong guest service, teamwork, and the ability to work varied shifts including nights, weekends, and holidays. Knowledge of basic rates, discounts, and cancellation policies is essential.