Part Time Front Desk Associate

Renaissance Hotel - Cincinnati; Cincinnati (OH); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401k with Company Matching

Marriott Global Hotel Discounts

Free Shift Meals

Employee Appreciation Bonuses

Job summary

A leading hospitality provider is seeking a Front Desk Associate in Cincinnati, Ohio. This full-time role offers competitive hourly pay, benefits, and opportunities for career development through the Task Force Travel Team. Responsibilities include managing guest interactions, supporting the front desk team, and ensuring smooth hotel operations. Ideal candidates are motivated, organized leaders with a passion for excellent guest service. Apply today for a chance to redefine your career in hospitality.

Qualifications

• Motivated, solution-focused individuals ready to lead by example.
• Natural leaders with a passion for mentoring others.
• Hospitality professionals who stay cool under pressure.

Responsibilities

• Support and motivate the front desk team to deliver exceptional service.
• Greet guests warmly and manage check-ins effectively.
• Oversee daily front desk operations and ensure accurate reservations.

Skills

Leadership

Guest Service

Problem-Solving

Organizational Skills

Team Collaboration

Job description

Step Into Hospitality - Become a Renaissance Front Desk Associate

Ready to lead with confidence, grow your hospitality career, and get rewarded for your hard work? Join the Renaissance Cincinnati team as a Front Desk Associate.

We’re looking for motivated, solution-focused individuals who are ready to lead by example, support an amazing front desk team, and deliver unforgettable stays to our guests - all while earning great pay, full benefits, and setting the stage for long-term career growth.

Position Details:

• Full-Time | $18-19/hour based on experience.
• Full Benefits Package - Medical, Dental, Vision.
• 401k with Company Matching.
• Marriott Global Hotel Discounts.
• Free Shift Meals.
• Incentives for Picking Up Extra Shifts & Going Above and Beyond.
• Employee Appreciation Rallies with Raffles & Monthly $300 Employee of the Month Bonus.

What You’ll Do as a Front Desk Associate:

Lead by Example:

• Support and motivate the front desk team to deliver exceptional guest service, handle challenges with confidence, and keep the positive energy flowing.

Own the First Impression:

• Greet guests warmly, manage check-ins, handle special requests, and resolve concerns - ensuring every guest feels valued from the moment they walk in.

Problem-Solving Pro:

• You’ll be the go-to person for escalated guest issues, team questions, and unexpected challenges - keeping calm, professional, and solution-oriented.

Stay Organized & Efficient:

• Oversee daily front desk operations, ensure accurate reservations, manage room assignments, and handle cash and payment processes with precision.

Collaborate Across Departments:

• Work closely with housekeeping, engineering, and leadership to keep hotel operations running seamlessly.

Support & Step Up:

• Whether it's assisting guests, jumping in during busy times, or rolling up your sleeves to help the team, you lead with heart and hustle.

Level Up Your Career - Join the Task Force Travel Team!

Once you’ve proven your leadership skills at our property, you’ll have the opportunity to join the Task Force Team, where you’ll:

• Travel to other hotel properties across North America and the Caribbean.
• Stay at the hotel with room and meals covered.
• Provide leadership support, gain new experience, and showcase your expertise.
• Explore exciting destinations while growing your hospitality career.

Who Thrives Here:

• Natural leader with a passion for mentoring others.
• Hospitality pro who stays cool under pressure.
• Problem-solver who loves creating positive experiences.
• Organized, reliable, and ready to take initiative.
• Curious, driven, and eager to grow in the hotel industry.
• Team player who leads with respect, professionalism, and authenticity.

Why You’ll Love Being Part of Our Team:

• Competitive hourly pay ($18-19/hr).
• Full medical, dental, and vision benefits.
• 401k with company match - invest in your future.
• Marriott global hotel discounts for your next adventure.
• Free meals during your shift.
• Bonuses for extra shifts and going above and beyond.
• Monthly employee appreciation rallies, raffles, and $300 employee of the month bonus.
• Opportunities to travel through our Task Force program.

Sound Like Your Next Move?

Send your resume to Samantha Hancher at [e-mail] to apply today!

Step into leadership. Level up your career. Redefine hospitality with Renaissance Hotels.