Part-Time Front Desk Agent — PM Shifts & Weekends

The Hilton President Kansas City; Kansas City (MO); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Travel benefits

Paid time off

Medical, dental, vision

401k with company match

On-demand pay

Job summary

The Hilton President Kansas City is seeking a part-time Front Desk Agent to manage check-ins, check-outs, and reservations, while coordinating guest requests and ensuring a smooth lobby flow. This role requires availability for PM shifts and weekends.

Applicants should be able to communicate effectively in English, stand for long periods, and lift up to 50 lbs. The position offers competitive pay and a path for growth, with a $500 bonus after 90 days and travel benefits within the Hilton network.

Qualifications

• One year or more of hotel front desk experience is preferred.
• One year or more of experience with PEP property management system is strongly preferred.
• Hilton Hotels experience is preferred.

Responsibilities

• Managing the pre-arrival process, including assigning guest rooms, communicating with guests through text messaging and telephone and coordinating special needs or requests.
• Providing service to guests, including checking in and out, managing lobby traffic and flow, assisting with luggage, providing telephone operator services and taking reservations.
• Responding to guest inquiries and resolving guest issues and complaints.
• Maintaining an accurate accounting of all cash, charges and receipts.
• Assisting with valet, shuttling guests and baggage handling as needed.

Skills

Front desk experience

PEP PMS experience

Hilton experience

Tools

PEP property management system

Job description

The Hilton President Kansas City is seeking a part-time Front Desk Agent to manage check-ins, check-outs, and reservations, while coordinating guest requests and ensuring a smooth lobby flow. This role requires availability for PM shifts and weekends.

Applicants should be able to communicate effectively in English, stand for long periods, and lift up to 50 lbs. The position offers competitive pay and a path for growth, with a $500 bonus after 90 days and travel benefits within the Hilton network.