Part - Time Front Desk Agent-Extended Stay America Premier Suites Chandler Az

Concord Hospitality Enterprises; Chandler (AZ); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Part-Time Front Desk Agent, where your passion for customer care will shine. In this dynamic role, you'll be the heart of hotel activity, engaging with guests and ensuring their experience is exceptional. With a focus on teamwork and respect, this position offers a supportive environment for growth in the hospitality industry. If you enjoy interacting with people and thrive in a fast-paced setting, this opportunity is perfect for you. Embrace a culture that values quality, integrity, and fun while making a difference in guests' stays.

Benefits

401K

Tuition Assistance

Discounted Hotel Rates

Career Development Opportunities

Qualifications

• Entry-level position suitable for those eager to grow in hospitality.
• Must take pride in work and exceed guest expectations.

Responsibilities

• Assist guests efficiently and courteously at all times.
• Manage guest concerns promptly to ensure satisfaction.
• Be knowledgeable about hotel brands and programs.

Skills

Customer Service

Communication

Cash Handling

Education

High School Diploma

Job description

Part - Time Front Desk Agent - Extended Stay America Premier Suites Chandler AZ

Join us as a Part - Time Front Desk Agent at Extended Stay America Premier Suites Chandler AZ with Concord Hospitality Enterprises.

Overview

We are seeking individuals passionate about excellent customer care! As a Front Desk Agent, you are the hub of hotel activity, managing guest interactions that directly impact their experience. If you enjoy engaging with others, possess a winning personality, and have a high sense of responsibility, this role is perfect for you. We foster a great company culture at Concord Hospitality, valuing respect and teamwork.

Responsibilities

1. Assist guests efficiently, courteously, and professionally at all times.
2. Maintain high levels of service and hospitality.
3. Manage guest concerns or issues promptly and effectively to ensure satisfaction.
4. Post guest charges, collect payments, and adhere to cash handling procedures.
5. Handle guest mail and messages with privacy and professionalism.
6. Be knowledgeable about hotel brands and programs (travel programs, special offers).
7. Communicate effectively with departments and management regarding guest feedback.
8. Respond quickly to calls, lobby visitors, and team member requests.
9. Know hotel safety and emergency procedures thoroughly.

Benefits

Full-time associates are eligible for a comprehensive benefits package including medical, dental, vision, life insurance, disability options, 401K, tuition assistance, discounted hotel rates, and career development opportunities.

Our Culture

Part of Concord Hospitality, our culture is rooted in our Five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We prioritize creating a positive work environment, valuing our associates, and promoting growth and engagement through various activities.

Qualifications

Entry-level position suitable for those eager to grow in hospitality. Must take pride in work, the hotel, and the employer to exceed guest expectations.

Additional Information

Position details: Part-time, Entry level, Management and Manufacturing job function, Hospitality industry.