Part-Time Front Desk Agent

Club Quarters; Philadelphia (Philadelphia County); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Flexible hours

Cross-training across hotels

Growth opportunities

Free hotel stays

Friends & family rates

Multicultural environment

Job summary

Club Quarters, Inc. is seeking a Front Desk Agent to warmly welcome guests and provide outstanding service. You will share local knowledge, assist guests with inquiries, and act as an empowered manager on duty when needed.

Join a dynamic hotel team known for its hi-tech, contemporary travel experience and opportunities to participate in daily events and cross-training across properties. Candidates should be energetic, tech-savvy, and guest-focused.

Qualifications

• Strong guest-service orientation and communication skills.
• Able to share local knowledge and hotel information.
• Demonstrates an energetic, friendly demeanor with a professional appearance.
• Comfortable handling multiple tasks and guests simultaneously.
• Proactive in resolving guest inquiries and issues.
• Confident in managing daily hotel operations as needed.

Responsibilities

• Cheerfully welcome all guests.
• Share your hotel and local knowledge.
• Being an empowered manager on duty.
• Help and support all guests.
• Play host to our daily Club Living Room events.
• Promote positive interaction throughout the hotel.

Skills

Guest service

Hospitality

Tech savvy

Organized

Team player

Public speaking

Job description

who we are

CQ hotels are designed to offer uncomplicated, hi-tech, contemporary travel experiences to business travelers and urban explorers.

Urban design, vibrant ambience and international locations such as New York city, London, Chicago and San Francisco to name a few.

Offering best-in-class WIFI, smartphone enabled locks, great loyalty & reward program, mobile APP, the smartest hotel TV system for great streaming straight from your device.

Position

Front Desk Agent

A talented extravert, smart and people-loving brand ambassador

Your responsibilities

• Cheerfully welcome all guests
• Share your hotel and local knowledge
• Being an empowered manager on duty
• Help and support all guests
• Play host to our daily Club Living Room events
• Promote positive interaction throughout the hotel

You

• Have a great outgoing and extraverted personality
• Open, friendly and dynamic
• Passion for people and hospitality
• Naturally at ease when performing “on runway and stage”
• Stylish and engaging
• Positive outlook and can‑do attitude
• Tech savvy
• Organized and a team player, can also work as an individual
• Energetic and warm

What’s in it for you

• Competitive compensation and health benefits
• Flexible working hours
• Cross‑training opportunity across hotels
• Great professional growth opportunities
• Fun, engaging and empowering atmosphere
• Free hotel stays and friends & family rates at 17 hotels
• Multicultural environment
• Be part of an Internationally expanding organization