Part - Time Front Desk Agent

One11 Hotel; New Orleans (LA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a Part-Time Front Desk Agent in New Orleans. The role involves greeting guests, managing reservations, and providing excellent customer service. Ideal candidates will have strong communication skills and a guest service orientation. Benefits include health insurance, paid time off, and hotel discounts.

Benefits

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k)

Paid time off

Employee assistance

Hotel discounts

Qualifications

• Ability to remain calm and professional under pressure.
• Proficiency with computers and office equipment.

Responsibilities

• Greet and assist guests with check-in and check-out processes.
• Manage reservations, cancellations, and modifications.
• Handle cash transactions accurately.

Skills

Guest service orientation

Basic accounting skills

Excellent communication

Organizational skills

Time management skills

Education

High school diploma or equivalent

Job description

Join to apply for the Part-Time Front Desk Agent role at One11 Hotel.

This range is provided by One11 Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.00/hr - $16.00/hr

Responsibilities

• Greet and assist guests with check-in and check-out processes, including verifying reservations and processing payments.
• Answer phone calls and emails, providing information and assistance promptly and professionally.
• Manage reservations, cancellations, and modifications, maintaining accurate data entry.
• Assist guests with requests, resolve complaints, and provide local recommendations.
• Perform administrative duties such as managing mail, maintaining visitor logs, and organizing files.
• Monitor access to the premises, issue visitor badges, and collaborate with security personnel.
• Handle cash transactions accurately and reconcile at the end of each shift.
• Manage multiple tasks simultaneously and work closely with other departments to ensure smooth operations.
• Follow emergency procedures and assist guests and staff during emergencies.

Skills and Qualifications

• High school diploma or equivalent.
• Guest service orientation, basic accounting skills, and familiarity with hospitality practices preferred.
• Ability to remain calm and professional under pressure.
• Proficiency with computers, calculators, phones, and office equipment.
• Excellent communication, organizational, and time management skills.

Working Conditions & Physical Requirements

Extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lbs. Exposure to various environmental conditions and hazards, with safety precautions in place.

Benefits

Includes health, dental, vision insurances, disability, life insurance, 401(k), paid time off, employee assistance, hotel discounts, and more. Benefits vary by location. Part-time benefits are also available.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: General Business
• Industry: Hospitality