Part-Time Floor Supervisor — Lead & Delight Customers

Shoe Carnival, Inc.; Lancaster (Lancaster County); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible part-time scheduling

Job summary

Shoe Carnival is seeking a dependable Floor Supervisor to help oversee daily store operations in a part-time role. Youll act as a key holder, lead by example, and support a fun, customer-first environment while guiding associates on standards and processes.

Responsibilities include opening/closing, assisting the General Manager to reach sales goals, handling customer issues, training staff, and maintaining visual presentation. This role emphasizes hands-on leadership and flexible hours.

Qualifications

• Strong communication and leadership skills.
• Excellent customer service mindset.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Communication

Customer service

Job description

Shoe Carnival is seeking a dependable Floor Supervisor to help oversee daily store operations in a part-time role. Youll act as a key holder, lead by example, and support a fun, customer-first environment while guiding associates on standards and processes.

Responsibilities include opening/closing, assisting the General Manager to reach sales goals, handling customer issues, training staff, and maintaining visual presentation. This role emphasizes hands-on leadership and flexible hours.