Part-Time Fitness Desk Attendant | Member Concierge

Army Navy Country Club; Arlington (VA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Complimentary Meals

Club-sponsored Staff Events

Five Star Employee Recognition Program

Job summary

Army Navy Country Club is seeking a friendly Fitness Desk Attendant (PT) to join our Arlington VA facility. You will be the first point of contact for members and guests, delivering professional, welcoming service and maintaining cleanliness and safety of the fitness area.

You will assist with program coordination, member payments in the Jonas system, and support Fitness & Wellness events while working a flexible schedule including mornings, evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; some college coursework in hospitality, fitness, or recreation management preferred.
• Previous customer service or front desk experience, ideally in a fitness, hospitality, or country club environment.
• Strong interpersonal and communication skills with a professional and courteous demeanor.
• Ability to multitask and manage a variety of administrative responsibilities in a fast-paced setting.
• Proficient in basic computer applications and member management software (e.g., MindBody, Club Automation, Jonas, or equivalent).
• Competency in Microsoft Suite (Word, Excel, Outlook) and web applications.
• Exceptional attention to detail and commitment to maintaining a clean, organized, and welcoming environment.
• Reliable, punctual, and able to work flexible hours, including early mornings, evenings, weekends, and holidays as needed.

Responsibilities

• Greet members and guests as they enter the fitness facility with exceptional customer service.
• Respond to member/guest suggestions, concerns, and complaints in a timely, professional manner and elevate to management as needed.
• Fulfill front desk administrative duties and process member/guest payments in the JONAS system.
• Ensure facility cleanliness and manage inventory of supplies and retail products.
• Occasionally perform light cleaning and replenish water cups.
• Submit help desk tickets as needed.
• Assist with administrative portions of Fitness & Wellness programs.
• Network and interact with members, guests, and clients in a professional manner.

Skills

Customer service

Front desk experience

Interpersonal communication

Multitasking

Professional demeanor

Education

High school diploma

Some college coursework

Tools

MindBody

Club Automation

Jonas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Army Navy Country Club is seeking a friendly Fitness Desk Attendant (PT) to join our Arlington VA facility. You will be the first point of contact for members and guests, delivering professional, welcoming service and maintaining cleanliness and safety of the fitness area.

You will assist with program coordination, member payments in the Jonas system, and support Fitness & Wellness events while working a flexible schedule including mornings, evenings, weekends, and holidays.