Part-Time Fashion Sales Lead – Elevate Customer Experience

White House Black Market; Fayetteville (NC); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical insurance (optional)

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

White House Black Market is seeking a Sales Lead in Fayetteville, NC to partner with store leaders, supervise the team, and uphold brand standards. You will guide daily operations, provide customer-centered experiences, and model the culture of hospitality.

The role emphasizes coaching, product knowledge, and leading by example on the sales floor to drive performance and customer satisfaction. Regular/Part-time hours available.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player mindset with ownership and initiative.
• Flexible availability – including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products, operate the register, and lift up to 50 pounds.

Responsibilities

• Assist the store leadership with general store operations, including opening and closing responsibilities.
• Share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer service

Team leadership

Communication

Flexibility

Job description

White House Black Market is seeking a Sales Lead in Fayetteville, NC to partner with store leaders, supervise the team, and uphold brand standards. You will guide daily operations, provide customer-centered experiences, and model the culture of hospitality.

The role emphasizes coaching, product knowledge, and leading by example on the sales floor to drive performance and customer satisfaction. Regular/Part-time hours available.