Part-Time Fashion Sales Associate — Elevate Customer Experience

Lands' End; Burlington (MA); On-site; USD 19,000 - 28,000; Part time

Job summary

Lands' End is hiring a Sales Associate for our Burlington, MA location. This part-time role (~25 hours/week) offers $17.00 per hour and focuses on delivering exceptional customer service, product expertise, and selling skills to drive store sales.

You will maintain brand standards, assist customers in outfitting and sizing, and handle transactions efficiently using the POS and Lands' End systems. Prior retail experience is preferred in a dynamic, fashion-forward environment.

Qualifications

• Strong sales abilities with a customer-first approach.
• Excellent communication with customers and team.
• Flexible and able to adapt to changing shifts.
• Able to stand for long periods during shifts.
• Able to lift boxes up to 40 pounds as needed.

Responsibilities

• Drive sales using consultative selling; identify customer needs.
• Suggest outfitting options and related items to increase sales.
• Assist with fitting rooms and customer outreach activities.
• Provide courteous, knowledgeable customer service and brand standards.
• Process transactions accurately with POS and online systems.
• Maintain product knowledge and fashion trends to upsell.
• Replenish stock and support visual brand standards.

Skills

Excellent selling skills

Effective communication

Flexibility

Stand long periods

Lift 40 pounds

Availability for varied hours

Job description

Lands' End is hiring a Sales Associate for our Burlington, MA location. This part-time role (~25 hours/week) offers $17.00 per hour and focuses on delivering exceptional customer service, product expertise, and selling skills to drive store sales.

You will maintain brand standards, assist customers in outfitting and sizing, and handle transactions efficiently using the POS and Lands' End systems. Prior retail experience is preferred in a dynamic, fashion-forward environment.