Part-time Family Navigator - SFT Coach

Hilltop; Grand Junction (CO); On-site; USD 31,000 - 32,000; Part time

Benefits offered by this job

Competitive pay and benefits

Starting wage: $22.35–$23.46 per hour

Part-time and full-time schedules

Professional development opportunities

Supportive inclusive work environment

Meaningful community impact

Job summary

Hilltop Community Resources in western Colorado seeks a part-time role to support families and children, applying evidence-based practices to prevent placement disruptions and promote safety.

This position involves direct client services, documentation, billing, and collaboration with multiple agencies. Background checks and health clearances are required; CPI certification is preferred.

Qualifications

• Two years of college or four years of related work experience, or equivalent.
• CPI certificate preferred.
• Driver license required.
• Background checks and health clearances required.

Responsibilities

• Meet clients and provide direct services; coordinate needed services and referrals.
• Complete enrollment docs, service plans, reviews, and monthly summaries; maintain records.
• Prepare discharge paperwork and aftercare recommendations.
• Ensure accurate billing information for services.
• Maintain client files and participate in staffing and court proceedings as needed.

Skills

Relationship building

Advocacy

Clear communication

Documentation

Billing and records

Education

Two years of college or four years of related work experience

Job description

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are:

At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play:

Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails supporting parents and their children, preventing out-of-home placement or current placement disruption. Depending on assigned role, utilizes the Strengthening Families Protective Factors Framework and a variety of evidence-based practices to help families navigate the resources needed to become healthy, stable and safe.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1. Meet and provide direct services to clients: build relationships, provide necessary and appropriate advocacy, communicate clearly and directly, provide information and education. Coordinating, identifying and facilitating needed services or referrals to achieve overall goals of; reducing or preventing confirmed child abuse or neglect, preventing out of home placement or current placement disruption, encouraging positive participation in education or job skills training, and increasing overall family, client and youth self –sufficiency.
• 2. Completing all necessary documentation for enrolled clients, including admission paperwork, Service Plans, Service Plan reviews, and monthly summaries. Maintain ongoing records of all case management contacts. Create progress summaries and share as necessary with the participating agencies.
• 3. Completing discharge paperwork which is prepared for the discharging party at the time discharge from the program. Completing final discharge summaries within the defined period of time, and appropriately sharing the summary with the participating parties. Creating after care recommendations, referrals and contacts.
• 4. Ensuring all necessary billing information is provided for accurate billing in a timely fashion.
• 5. Responsibility to ensure that each client’s file is accurate and contains all pertinent information.
• 6. Facilitating and/or attending all necessary staffing for each client/client family. (These staffing may occur in multiple location with multiple agencies covering multiple topics. Having a general awareness of the services continuum and how it impact clients is important.)
• 7. Maintaining all necessary paperwork and releases that enable clients to safely and legally participate in the program.
• 8. Represent Hilltop as a service provider in court proceedings, as required.
• 9. Prepare timely billing summaries and spreadsheets in accordance with Hilltop procedures.

More Specifically, In This Role We Request:

This position requires some specific skills that we hope you can bring.

EDUCATION & EXPERIENCE

Two years of college or four years of related work experience; or equivalent combination of education and experience.

CERTIFICATES, LICENSES & REGISTRATIONS

• Certificate from Crisis Prevention Institute (CPI) (preferred)

Now Tell Us About You:

Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. This position will stop accepting applications on 11/13/2026.

Before you join the Hilltopper Community:

Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

CLEARANCES & HEALTH REQUIREMENTS

The following background checks are conducted by Hilltop Community Resources:

• Sex Offender Registry
• Driving Record
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Non-Facility Fingerprint Card
• Non-Facility TRAILS (Child Abuse Registry)
• Any other required vaccination

Perks and Benefits to Sweeten the Pot:

• Competitive Pay and Benefits
• The starting wage range for this role is $22.35 to $23.46 per hour.
• Part-time and full-time schedules that can fit your needs.
  • The schedule for this specific position is part-time schedule of Sunday 9:30am-5:30pm and Monday-Wednesday 4:00pm-7:30pm.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others

Licenses & Certifications

Required

Driver License

Preferred

Crisis Prevention Trng

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.