Part-Time F&B Operations Lead — Live Events

Visit El Paso; El Paso (TX); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Destination El Paso, proudly managed by Legends Global, is seeking a part-time BOH F&B Operations role to support banquets and kitchen services at our venues. The role emphasizes strong guest service, leadership of staff, and adherence to safety and service standards.

You will work closely with culinary and events teams to prep, setup, and execute F&B needs for events, ensuring a seamless guest experience across our venues in El Paso, TX.

Qualifications

• English communication required.
• Must be able to lead servers and resolve conflicts.
• Demonstrated ability to promote high customer service standards.
• Ability to manage setups and coordination with culinary staff.

Responsibilities

• Lead banquet operations and event serving staff.
• Ensure guest service excellence and adherence to policies.
• Monitor alcohol service per TABC policies and safety standards.
• Coordinate with Chef on Duty and Banquet Manager for event needs.
• Maintain cleanliness and organization of function spaces.

Skills

English communication

Leadership

Customer service

Decision making

Education

High school diploma or GED

BOH operations experience (1 year)

Food Handler’s & Alcohol Awareness cert preferred

Tools

Computers & basic software

POS systems

Job description

Join Our Team at Destination El Paso Proudly managed by Legends Global

At Destination El Paso, we believe in creating experiences that inspire, connect, and celebrate the unique spirit of our community. As part of Legends Global, the premier partner to the world’s greatest live events, venues, and brands, we are committed to excellence, innovation, and a community-centered approach in everything we do. We’re always looking for passionate, creative, and service-driven individuals to help us share the soul of El Paso with the world.

Our Mission

To promote El Paso as a premier destination by delivering exceptional hospitality and entertainment, showcasing our borderland culture and natural beauty, curating world-class events that foster community connection, and providing fun, safe, and inclusive aquatic experiences for guests of all ages.

Our Vision

To be recognized as a leader in destination management, live events and venue management, and aquatic attraction management.

PT BOH F&B Operations

Under immediate supervision, performs various duties in connection with scheduled events, performing duties in the kitchen facility, working as an event bartender, banquet operations, event operations, skilled and unskilled job tasks as assigned within the El Paso Convention & Performing Arts Center & All Venues

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties and responsibilities may be assigned.

• Must be able to communicate effectively, both verbal and written, in English.
• Must be able to make quick and accurate decisions.
• Consults with assistant manager regarding serving arrangements and additional employees and equipment required.
• Meets with Chef on Duty at the start of every shift to review BEO set up and labor needs.
• Anticipate customers’ needs based on BEO or assistant manager request based on product or layouts.
• Must be a leader, motivating the servers, resolving conflicts and exceeding guest expectations.
• Promotes and maintains the highest level of customer service to all Destination El Paso guests
• Determines when a guest should not be served additional alcoholic beverages in accordance with TABC policies.
• Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance, (first impression, attractiveness, etc.)
• Carries out responsibilities in accordance with the organization’s/department policies and applicable laws.
• Responsible for equipment inventory monthly.
• Ensure the back of the house are maintained in a clean and orderly fashion.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Complete all paperwork and closing duties in accordance with departmental standards and assistant manager needs.
• Review status of assignments and any follow‐up action with Banquet Manager and/or oncoming Supervisor
• Notify Assistant Manager when low on items such as lemons, creamers, coffee etc.
• All other duties assigned. Runner Responsibilities
• Preps for set up of product needed for bar, concession and or other F&B needs through an event.
• Responsibilities include planning, assigning, and directing needs for F&B set ups and other operational needs that are needed to prep or set up for any F&B related events.

Education and/or Experience

• High school diploma or GED

• One year’s experience as a BOH operations

• Food Handler’s and Alcohol Awareness Certificate preferred.

• Ability to prioritize multiple projects and meet strict deadlines.

• Ability to work under minimal supervision.

• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours as needed.

• Must have a professional attitude and appearance.

• Daily lifting and carrying up to 20 lbs. Up to 10 minutes at a time.

• Performing work through repetitive eye/hand coordination

• Must be able to balance and have good manual dexterity.

• Constantly reaching, standing, walking, and stooping.

• To perform this job successfully, an individual should have knowledge of computers and basic computer programs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Working Conditions: Activities occur both inside and outside facility; some exposure to adverse weather conditions; ability to work flexible hours, as needed, to include nights, weekends or holidays. Standing for long periods is normal and walking during events is expected.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position offers a competitive salary. Please send a copy of your most recent resume.

Applicants that need reasonable accommodation to complete the application process may contact- 915-534-0628

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

915-534-0647

Monday - Friday 8:00 AM - 5:00 PM Saturday & Sunday 10:00 AM - 5:00 PM

Airport Visitor Information Center

915-534-0600

Monday - Friday 8:00 AM - 5:00PM Saturday & Sunday 8:00 AM - 2:00 PM