Part-Time Event Staff: Customer Care & Parking Ops

Reimagined Parking; Morningside Park (TN); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Sick Time Off

Job summary

Reimagined Parking seeks a Part-Time Event Staff to support parking operations at Prospero Garage (193 Madison Ave). You will assist customers with payments, manage inquiries, and help with entry/exit processes during events.

The role requires strong English communication and customer service experience, with familiarity of parking equipment. Schedule includes weekends and the pay rate is $14/hour, on-site at Madison Ave location.

Qualifications

• Strong command of the English language.
• Customer service experience required.
• Basic knowledge of parking equipment at the site.

Responsibilities

• Assist customers who are unsure how to pay for their parking.
• Deal with irate customers and resolve issues within site policies.
• Assist customers with the overall in/out process of parking.
• Process tickets and collect parking fees (cash, POS and validations) and document passes in logbook.
• Prepare shift reports and sort tickets.
• Prepare shift bank deposits.

Skills

English language

Customer service

Parking experience

Education

High School Diploma or GED

Tools

Pay stations

Ticket dispensers

Exit readers

Gate machines

Job description

Reimagined Parking seeks a Part-Time Event Staff to support parking operations at Prospero Garage (193 Madison Ave). You will assist customers with payments, manage inquiries, and help with entry/exit processes during events.

The role requires strong English communication and customer service experience, with familiarity of parking equipment. Schedule includes weekends and the pay rate is $14/hour, on-site at Madison Ave location.