Part-Time Event Guest Experience Specialist

Oak View Group; Albany (GA); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group in Albany, GA is hiring Event Staff to assist with guest services, ticket taking, and serve as a liaison between guests and event managers. You will help ensure a safe, enjoyable experience for attendees at Flint River Entertainment Complex.

This part-time role requires flexibility for evenings, weekends, and holidays, and offers a hourly wage of $10.00–$14.00. Responsibilities include greeting guests, scanning tickets, guiding seating, reporting hazards, and enforcing venue

Qualifications

• High school diploma or GED.
• Hospitality or entertainment experience preferred.
• Ability to stand for extended periods.
• Flexible schedule with availability for most events.
• Evenings, weekends, and holidays required.

Responsibilities

• Provide guests with excellent customer service.
• Prepare the assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor.
• Assist guests for entry and exit into the complex.
• Scan tickets and greet guests.
• Assist fans in locating seats and access around the complex, and provide answers for any questions when asked.
• Stay alert and proactive to potential hazards and report incidents when they occur.
• Monitor assigned area for issues and opportunities to make an unforgettable experience.
• Respond to all guest concerns/complaints promptly and in a professional manner.
• Assist guests in ADA-accessible seating sections.
• Enforce all building policies and procedures to ensure a safe environment for all guests.
• Guide the foot traffic flow of large crowds.
• Become knowledgeable about complex emergency evacuation plans in order to safely assist guests during the unlikely event of an emergency.
• Perform other duties or tasks as assigned.

Skills

Customer service

People skills

Positive attitude

Event staffing

Education

High school diploma or GED

Job description

Oak View Group in Albany, GA is hiring Event Staff to assist with guest services, ticket taking, and serve as a liaison between guests and event managers. You will help ensure a safe, enjoyable experience for attendees at Flint River Entertainment Complex.

This part-time role requires flexibility for evenings, weekends, and holidays, and offers a hourly wage of $10.00–$14.00. Responsibilities include greeting guests, scanning tickets, guiding seating, reporting hazards, and enforcing venue