Part Time Evening Front Desk Associate

D1 TRAINING; Brandon (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Advancement opportunities

Job summary

D1 TRAINING in Brandon, FL is seeking a high-energy customer service representative to handle member check-ins, payments, and inquiries during evening shifts. You will make 40-50 outbound calls daily to new and existing leads, respond quickly to inbound inquiries, and build relationships to maximize retention and referrals.

Experience in fitness sales or membership-based services is preferred. This in-person role offers hourly compensation and opportunities for advancement within a dynamic

Qualifications

• Experience in fitness sales or membership-based services preferred.
• Comfortable making outbound calls daily.
• Excellent communication and relationship-building skills.
• High-energy, self-motivated and competitive.

Responsibilities

• Make outbound calls daily to new and existing leads.
• Respond quickly to inbound inquiries with speed-to-lead.
• Handle member check-ins, payments, and questions.
• Maintain accurate CRM notes and client communication.
• Build relationships with members and prospects to maximize retention and referrals.

Skills

Outbound calling

Customer service

Communication

Relationship building

Fitness sales

Tools

CRM software

Job description

Benefits:

• Training & development
• Wellness resources
• Opportunity for advancement

Position Summary

This is a high-energy customer service position responsible for handling member check-ins, helping with studio upkeep, and providing top-tier customer service.

The ideal candidate is comfortable making 40-50 outbound calls per day, handling inbound inquiries, providing top-tier customer-services, and following up with both new and old leads. This is a position that requires evening availability IN PERSON.

This role is ideal for someone with experience in fitness sales, customer service, and member retention.

Compensation:

Hourly

Hours:

4:00pm - 8:30pm Monday to Thursday and rotating Saturdays

Key Responsibilities

• Make outbound calls daily to new and existing leads
• Respond quickly to inbound inquiries with a strong focus on speed-to-lead
• Handle member check-ins, payments, and questions
• Maintain accurate CRM notes and client communication
• Build relationships with members and prospects to maximize retention and referrals

Qualifications

• Fitness sales experience preferred (gym memberships, personal training, wellness, or related industry)
• Comfortable making outbound calls daily
• Excellent communication and relationship-building skills
• High-energy, self-motivated, and competitive personality
• Passion for fitness and helping people achieve their goals

Preferred Qualifications

• Experience with lead coverage, KPI tracking, and customer service

If you're a driven professional who loves fitness, community, and making a real impact, we'd love to meet you.