Part-Time Entertainment Lead: Stage & Show Operations

RWS Global; Lakeland (FL); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Competitive Pay

Employee Assistance Program

Complimentary Merlin Park admission

Global talent network within RWSGlobal

Job summary

The Entertainment Lead at LEGOLAND Florida Resort will serve as a key operations leader within the Entertainment department, balancing stage management and company management to oversee daily shows, events, and guest experiences for families.

You will supervise cast and crew, coordinate with technicians and other departments, and ensure safe, high‑quality performances across multiple shows, while adapting to park operations, weekends, holidays, and special events.

Qualifications

• Proven experience in stage management, entertainment operations, or live event production.
• Strong leadership and team management skills with the ability to motivate diverse teams.
• Excellent organizational and administrative skills with strong attention to detail.
• Ability to manage multiple shows, experiences, and priorities simultaneously.
• Strong communication and interpersonal skills.
• Experience working in theme parks, live events, or high-volume entertainment environments preferred.
• Proficiency in Microsoft Office and production documentation practices.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A proactive, solution-oriented mindset with the ability to adapt in a fast-paced environment.

Responsibilities

• Provide daily leadership and operational oversight for all assigned Entertainment shows, events, and experiences, ensuring artistic and technical integrity is always maintained
• Maintain working knowledge of all show positions required for smooth and safe operation
• Act as the primary day-to-day point of contact for performers, character teams, and technical staff, managing movement, coverage, and operational gaps
• Ensure all entertainment offerings function consistent with IP standards.
• Complete administrative duties including scheduling, timekeeping and payroll support
• Performance tracking and daily show reporting
• Show archiving and production book maintenance
• Updating Standard Operating Procedures
• Serve as Department Duty Manager as required
• Supervise and support teams including technicians, performers, costume/dresser teams, ushers, and event support staff
• Liaise with other departments and duty managers to ensure seamless resort-wide operations
• Conduct show audits and complete show reports to maintain performance standards
• Support rehearsals and auditions for current and upcoming productions and events
• Collaborate with Production and Technical teams on rehearsals, show put-ins, sign-offs, and ongoing development needs
• Lead, coach, and develop cast and crew by maintaining performance trackers, setting team goals, and providing daily updates to department and resort leadership
• Foster a positive, inclusive, guest‑focused working environment
• Attend production, stage management, and development meetings as required
• Ensure compliance with health, safety, and operational standards, including inspections and audits

Skills

Stage management

Leadership

Organization

Communication

Multi-tasking

Themed entertainment

MS Office

Flex hours

Tools

Production software

Job description

The Entertainment Lead at LEGOLAND Florida Resort will serve as a key operations leader within the Entertainment department, balancing stage management and company management to oversee daily shows, events, and guest experiences for families.

You will supervise cast and crew, coordinate with technicians and other departments, and ensure safe, high‑quality performances across multiple shows, while adapting to park operations, weekends, holidays, and special events.