Part-Time Donation Services Associate - Coal Mine Store

Careermine; Littleton (CO); On-site; USD 22,000 - 23,000; Part time

Job summary

Goodwill of Colorado is seeking an Associate I, Donation Services to greet customers dropping off items at our donation centers. This part-time role involves working outdoors in all weather and delivering friendly, efficient customer service.

You will assist by unloading donations from vehicles, sorting items, and reporting donation levels. Safety and care for donated goods are emphasized; the position pays $16.45 per hour and covers weekends with posted hours.

Qualifications

• Excellent customer service skills required.
• Greeting customers and handling inquiries.
• Ability to lift or unload donations from vehicles.

Responsibilities

• Greet customers as donations are dropped off.
• Unload donations from vehicles and assist customers as needed.
• Sort items into appropriate bins or production areas.
• Inspect donations for quality to determine placement or disposal.
• Maintain safety, cleanliness, and organization at donation entrances and remote sites.

Skills

Customer service

Communication

Job description

*Please Note: This position will be posted through 9/23/2026*

Part-Time positions are available! This shift will be closing 12PM-8:30PM

Pay: $16.45 Hr.

*This position greets our customers and accepts their donations in an efficient and courteous manner. This position works outside in all weather conditions. Excellent customer service skills are a must!*

Donation hours at our Stores are Monday through Saturday 8AM to 8:30PM and Sunday 9AM to 7:30PM.

This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

The Associate I, Donation Services is typically the first point of contact for customers that are dropping off items at retail centers and/or stand-alone donation centers (ADC). The Donation Services Associates will provide excellent and friendly customer service by greeting customers' timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated.

ESSENTIAL FUNCTIONS:

• Provides excellent customer service, greeting customers in a timely manner, answering product questions as needed.
• Assists every customer by unloading donations from vehicle or other areas.
• Ensure that donated items are handled with care and sorted into appropriate bins or production areas.
• Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.
• Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.
• Maintain remote donation centers, sheds, and/or trailer if applicable, following appropriate opening and closing procedures when working at a remote site.
• Ensure supplies are kept well stocked at remote site as necessary.
• Tracks and reports on donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.
• Timely communication when donation warehouse and/or trailer(s) are becoming full and a truck is needed.
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